Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: 3/26/2026

Jacksonville Indoor Recreation Center (“JIRC,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for programs, make purchases, or otherwise interact with us.

This Privacy Policy also applies to our affiliated programs and brands, including Jacksonville Futsal Academy (JFA) and ENC Futsal, which operate under the same privacy practices and standards.

Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to:

Personal Identifiable Information:
Name, email address, phone number, mailing address, emergency contact information, date of birth (for participants), and similar details.
Payment Information:
Payment details are processed through secure third-party payment processors. We do not store full credit or debit card numbers on our servers.
Account & Registration Information:
Information provided when registering for leagues, training programs, camps, memberships, facility rentals, or events.
Website Usage Data:
IP address, browser type, device information, pages visited, and other analytics data collected through cookies or similar technologies.

How We Use Your Information

We may use the information we collect to:

Process registrations, payments, and reservations
Communicate with you regarding programs, schedules, updates, and changes
Send administrative messages, confirmations, and important notices
Improve our website, services, and customer experience
Maintain safety, security, and compliance with legal obligations
Send promotional or informational communications (you may opt out at any time)

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information only in the following circumstances:

With trusted service providers who assist with payment processing, scheduling, communications, or website hosting. These providers are contractually obligated to protect your information and are not permitted to use it for marketing purposes.
When required by law, regulation, or legal process
To protect the rights, safety, and property of JIRC, JFA, ENC Futsal, participants, staff, or others
In connection with a business transfer, merger, or organizational restructuring

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve functionality. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Children’s Privacy

We collect information for minors only as provided by a parent or legal guardian for the purpose of participation in programs and activities. We do not knowingly collect personal information directly from children without parental consent.

Your Choices and Rights

You may:

Request access to or correction of your personal information
Opt out of promotional emails or communications
Request deletion of your information, subject to legal and operational requirements

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website, and the updated effective date will be noted above.

SMS Communications

Jacksonville Indoor Recreation Center may send SMS text messages to customers who provide their phone number through our website, registration forms, or other sign-up methods.

These messages may include:

• Program registrations and confirmations
• Training session reminders
• Schedule updates or cancellations
• Customer service responses
• Promotional messages related to camps, leagues, and training opportunities

By providing your phone number and opting in through our forms, you consent to receive SMS communications from Jacksonville Indoor Recreation Center.

Message frequency may vary depending on your activity and participation in programs.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information below.

Mobile Information Sharing Statement:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Jacksonville Indoor Recreation Center
210 Ellis Blvd
Jacksonville, NC 28540
Email: Jacksonvilleindoor@gmail.com
Phone: 910-376-1242